Shipping policy
Shipping Policy
Last updated: September 2026
Delivery Areas
Cape & Cane delivers nationwide across South Africa. We currently ship to all major cities and towns, including Cape Town, Johannesburg, Durban, Pretoria, and surrounding areas.
Processing Time
Orders are processed within 1–2 business days (Monday–Friday, excluding South African public holidays). Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Timeframes
- Cape Town metropolitan area: 1–2 business days
- Gauteng and other major cities: 2–4 business days
- Regional and outlying areas: 4–7 business days
Delivery timeframes are estimates and may vary during peak periods.
Shipping Rates
Shipping rates are calculated at checkout based on your delivery address and order weight. Free shipping is available on qualifying orders — the current threshold is displayed at checkout.
Age Verification
All orders containing alcohol require signature upon delivery by a person aged 18 or older. If no qualifying person is available to receive the order, redelivery will be arranged. Cape & Cane reserves the right to cancel and refund any order where age verification cannot be completed.
Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your parcel.
Damaged or Lost Parcels
If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at info@capeandcane.co.za or 062 214 7796.